News Briefs

More Chef'Store locations are on the way in the Mid-Atlantic region. Parent company US Foods Holding Corp. announced that a trio of stores in Roanoke, Va., Greenville, N.C., and Fayetteville, N.C., are expected to open this fall.

As with other Chef'Store outlets around the country, these warehouse-style locations are designed to be a one-stop shop for food industry professionals as well as home chefs. The latest stores will span between 20,000 and 23,500 square feet and will be stocked with restaurant essentials and groceries including fresh produce, meat, dairy, deli products and beverages.

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“As part of the US Foods omnichannel strategy to provide enhanced delivery and retail options to foodservice operators, we are excited to continue to grow the Chef'Store footprint,” said Irfan Badibanga, president of the Rosemont, Ill.-based Chef'Store. “Our Chef'Store locations provide an unmatched solution for restaurateurs, smaller foodservice operators and price-conscious community members to get the products they need when they need it, and we look forward to serving new and existing customers.” 

The new stores will be open seven days a week. Memberships are not required.

With these additions, US Foods will operate more than 90 Chef'Store locations across 13 states. The company acquired several brick-and-mortar sites as part of its acquisition of Smart Foodservice Warehouse Stores in April 2020.

To provide shoppers with more information at the point of sale, KeHE Distributors LLC is adding smart shelf tags that deliver instant digital content on in-store products.

The natural and organic, specialty, and fresh product distributor is teaming up with Cornerstone Consulting to incorporate “hyperdynamic” QR codes that offer capabilities beyond standard QR codes. While consumers can access relevant information quickly, suppliers can share promotional offers, nutrition information, traceability details, videos, images and more. The tags also benefit retailers, which don’t have to source, manage or update content.

“We’re in a new era of consumer access, and we want to empower our suppliers and retailers to deliver what customers want – instant information about an item on the shelf,” said Katie Paul,  SVP of merchandising at Naperville, Ill.-based KeHE. “We’re thrilled to offer this technology to our partners as we work together to innovate the in-store experience.” 

Added Dave Boos, president of Tampa, Fla.-based Cornerstone Consulting, “The best way to immediately reach a consumer is offering them the information they need the moment they see your product.”

Chinese e-comm giant Alibaba Group is looking to take its grocery unit public and divesting its cloud computing business in the wake of slower spending and lower-than-expected revenues during its latest quarter. Its core online business will remain private.

Chairman and CEO Daniel Zhang confirmed that the board of directors had approved plans to begin the initial public offering (IPO) process for Alibaba’s Freshippo grocery arm. The IPO should be completed in the next six to 12 months.

“In an increasingly complex world, we have proactively transformed our organization to strengthen the competitiveness of our businesses through greater independence to address the evolving needs of different customers and capture new opportunities,” Zhang said.

The move comes as global economic pressures continue to mount. Alibaba reported a 2% gain in revenue to top USD $29.6 billion during the period ending March 31, which was lower than analyst estimates. Revenue from its commerce business in China dipped 3% during Q1. That said, the company noted that Freshippo netted positive operating reports and continues to improve its operating efficiencies and merchandising capabilities.

As a testament to the resilience of the grocery unit, Freshippo also revealed this week that it’s planning to create eight procurement centers to bring more groceries into the Chinese market. The company signed agreements with 13 retail groups, global associations and brands, including the U.S.-based berry producer Driscoll's. There are more than 270 self-operated Freshippo stores in China.

Hannaford Supermarkets has reached an agreement to purchase Community Pharmacy, in Blue Hill, Maine. The pharmacy, located inside the new Hannaford store that formerly operated under the Tradewinds Marketplace banner, will begin operations as a Hannaford pharmacy on Monday, June 12.

The grocer is buying the business from Joe Bruno, owner of Augusta, Maine-based Community Pharmacies, which has served Blue Hill customers for 17 years. Bruno will retain ownership of Community Pharmacies’ eight other locations.

As a Hannaford pharmacy, the facility will be open the same hours as previously: Monday through Friday from 8 a.m. to 6 p.m., and Saturday from 8 a.m. to 2 p.m. The pharmacy will employ seven associates, all of whom will make the transition from the Community Pharmacy team to Hannaford.

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“We’ve received such a warm welcome from the Blue Hill community and are excited to extend the Hannaford experience to the pharmacy, where customers will continue to receive compassionate care and personalized service from the trusted health professionals who have helped them maintain good health over the years,” noted Blue Hill Hannaford Store Manager Patrick Doak. “Our skilled and knowledgeable pharmacy staff, many of whom customers will be familiar with from Community Pharmacy, are committed to ensuring a seamless and positive transition.”

The acquisition follows the formal opening of Hannaford’s store in Blue Hill on May 12.

Scarborough, Maine-based Hannaford operates 186 stores in Maine, New York, Massachusetts, New Hampshire, and Vermont and employs nearly 30,000 associates. Parent company Ahold Delhaize USA, a division of Zaandam, Netherlands-based Ahold Delhaize, is No. 10 on The PG 100, Progressive Grocer’s 2023 list of the top food and consumables retailers in North America. 

Wakefern Food Corp. is expanding usage of Freeosk’s interactive multimedia sampling kiosks for turnkey, multisensory, in-store retail media activation.

Following a successful pilot, Wakefern is placing Freeosk units in 95 ShopRite and The Fresh Grocer stores to transform ordinary in-store spaces into discovery destinations for new products and categories.

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According to the company, Freeosk campaigns historically generate an average sales lift of over 50%, with 70% of buyers being new to brands and over 20% of the converted shoppers repeating purchases post-campaign. The Freeosk platform inspires shopper engagement and trial by combining in-store sampling, merchandising and digital media.

“Trial lowers barriers to entry for products and expands the shopper base for brands by attracting incremental users to the category while in-store. By capturing the shopper activity, brands are provided transparent measurement and retail media opportunities to engage with emerging and renewed brand users,” said Natalie Menza-Crowe, MS RD, director of marketing and wellness strategy for Wakefern.

"Brand adoption is a key milestone on the path-to-purchase. From that moment on, you build loyalty and customer lifetime value. Freeosk is honored to help facilitate seamless in-store retail media programs with Wakefern that provide clear ROI,” said Matt Eichorn, president, co-founder and CEO at Chicago-based Freeosk.

Keasbey, N.J.-based Wakefern comprises nearly 50 members that independently own and operate 360-plus supermarkets under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage and Fairway Market banners in New Jersey, New York, Connecticut, Pennsylvania, Maryland, Delaware, Massachusetts, New Hampshire and Rhode Island. Together with its member companies, Wakefern employs nearly 80,000 people. The retailer-owned co-op is No. 29 on The PG 100, Progressive Grocer’s 2023 listing of the top food and consumables retailers in North America.

Rouses Markets is upping its advertising and marketing game by expanding one of its digital partnerships. The independent grocer is teaming up with The Moran Group to better leverage insights, audience segmentation and digital solutions.

The businesses have worked together before, when Rouses tapped the agency to work on a campaign with its National Football League partner, the New Orleans Saints. Through this new and broader strategic partnership, Rouses will leverage The Moran Group’s Amplifi system that identifies potential buyers, tracks them online and delivers targeted advertising to them. Other services will be enhanced, too, such as Google Advertising, paid social media, newsletter signups, location advertising and email marketing.

“We’re always looking for new ways to make connections with the consumer, and we are already seeing great results from the strategies and tactics they’ve brought to the table,” said Donny Rouse, CEO of Rouses Markets. "The success of our partnership has helped us be even more responsive to customer behavior and market trends, and our teams make the most informed decisions for our business.”

Added Jim Moran Jr, CEO of The Moran Group: “We’re thrilled to join forces with such a well-respected brand and look forward to a long and successful partnership that will drive results for both of our organizations.”

Founded in 1960, Thibodaux, La.-based Rouses currently operates 63 stores across three states and employs more than 7,000 associates. Donny Rouse is the third generation to run the business started by his grandfather, Anthony J. Rouse Sr.