Will Store Closures Accelerate in 2025?
The firm also foresees long-term growth in the discount retail sector, with operators like ALDI, Lidl and Grocery Outlet adding physical capacity. The struggles that drugstores have faced may lead to “pharmacy deserts” in the United States that can ultimately benefit mass merchandisers like Costco and Walmart and regional grocers with strong pharmacy programs, such as Albertsons, Hy-Vee, Kroger and Publix, Coresight reported.
“Inflation and a growing preference among consumers to shop online to find the cheapest deals took a toll on brick-and-mortar retailers in 2024,” said Deborah Weinswig, Coresight’s CEO. “Last year we saw the highest number of closures since the pandemic. Retailers that were unable to adapt supply chains and implement technology to cut costs were significantly impacted, and we continue to see a trend of consumers opting for the path of least resistance. Not only do they want the best prices, but they also have no patience for stores that are constantly disorganized, out of stock, and that deliver poor customer service. We have seen Shein and Temu capture market share as consumers choose to shop online to save time, money, and avoid frustration. Retailers need to embrace technologies like artificial intelligence to deliver a better customer experience and to optimize pricing to remain relevant and avoid ongoing closures.”
Coresight views store closure programs falling under different circumstances: liquidations resulting in all stores closing; distressed retailers closing large numbers of stores, often under Chapter 11 bankruptcy restructuring; and legacy retailers reshaping their store footprints due to a changed retail context.