ARTICLES BY THIS AUTHOR
- 1/27/2025
Trader Joe’s, Publix and Sam’s Club Earn Top Marks for Customer Satisfaction
Annual American Customer Satisfaction Index affirms ongoing importance of omnichannel value and experience - 1/27/2025
Retailers, Brands Make Big Plans for Big Game
Instacart, ALDI among companies announcing football-themed promos - 1/26/2025
Hy-Vee Promotes Kathryn Mazza to CMO, President of RedMedia
Midwest retailer announces key talent update upon retirement of longtime exec and Trailblazer Donna Tweeten - 1/26/2025
EXCLUSIVE: How Grocery Execs Can Pay It Forward
Progressive Grocer talks with Don Fitzgerald about formation of an executive core group to advise operators in low-income, low-access areas - 1/23/2025
How Hyper-Personalized Offers Can Be Created in Complex Environments
Digital ad firm ShopLiftr points to tech advances that sync across the omnichannel - 1/23/2025
Buc-ee’s to Open 1st Site in Wisconsin
Milwaukee suburb announces store planned for 2027 unveiling - 1/23/2025
Dollar General Doubles Down on Value
Retailer expands store-brand portfolio of consumables and baby care and touts coupons - 1/22/2025
Rich’s Announces New EVP and Chief People Officer
CPG vet Monica Novomisle joins company from KraftHeinz - 1/22/2025
Preferabli Boosts Personalization Capabilities With Acquisition
Libation Labs joins forces with AI-powered wine, spirits and food recommendation software provider