Best Practices

Giant Food Listens to Employees
ATLANTA - Giant Food is seeking to improve its customer service by listening to its employees.
Consumer Reports Survey Finds Costco, Sears Top with Shoppers
NEW YORK - A new survey published in the July issue of Consumer Reports magazine finds that Sears, Roebuck & Co., Costco Wholesale Corp. and Target Corp. scored high with shoppers for merchandise quality and convenience, while Wal-Mart and Kmart fared the worst.

FMI Pledges Ergonomics Cooperation With OSHA

WASHINGTON, DC - The Food Marketing Institute (FMI) has said it has agreed to work with the U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) to develop voluntary ergonomics guidelines for retail grocery stores.
Carrefour To Open Eight Hypermarkets In China

PARIS - France's Carrefour SA today said that it will open eight hypermarkets in China this year as it seeks to double its hypermarket presence in the country by 2004, Dow Jones Newswires reports.
Kroger, Albertson's Applaud FMI's Animal Welfare Guidelines

CINCINNATI and BOISE, Idaho - The Kroger Co. and Albertson's on Friday said separately that they continue to support the Food Marketing Institute's development of an animal welfare program and will require their suppliers to adopt the program's "best practice" guidelines when they are issued by FMI in early summer.
Consumer Sentiment Highest in 18 Months

NEW YORK - U.S. consumer sentiment rose in May to its highest level in 18 months, Reuters reports.
Pepsi Unveils Blue Cola

PURCHASE, New York - Just in time for summer, Pepsi-Cola has said it will launch a bright blue cola called Pepsi Blue to boost sluggish cola sales, Reuters reports.
Chocolate Companies Sued for Lead Content of Products

LOS ANGELES - An environmental group on Wednesday sued chocolate makers including Hershey and Mars for not disclosing the amount of toxic metals such as lead that are in their products, as required under California law, Reuters reports.
Scientists Say Cancer Risk Found in Carbohydrate-rich Foods

STOCKHOLM - Sweden's National Food Administration today reported scientists' findings that some carbohydrate-rich foods contain alarmingly high quantities of a substance believed to cause cancer, Reuters reports.
E-commerce Grows 41 Percent in Q1 2002

LOS ANGELES - E-commerce as an industry is accelerating, not maturing or decelerating, according to new quarterly numbers from BizRate.com, a comparison-shopping site and e commerce research firm.

Giant Food Listens to Employees

Consumer Reports Survey Finds Costco, Sears Top with Shoppers

FMI Pledges Ergonomics Cooperation With OSHA

Carrefour To Open Eight Hypermarkets In China

Kroger, Albertson's Applaud FMI's Animal Welfare Guidelines

Consumer Sentiment Highest in 18 Months

Pepsi Unveils Blue Cola

Chocolate Companies Sued for Lead Content of Products

Scientists Say Cancer Risk Found in Carbohydrate-rich Foods

E-commerce Grows 41 Percent in Q1 2002