Food court at Fourth + Court Hy-Vee
What’s changed?
Lidl, for one – the German limited-selection hard-discounter is aggressively moving into the U.S. market with smaller stores, fewer SKUs and lower prices, aiming to make consumers’ lives more convenient by focusing on their most pressing needs with the most-sold items. Longtime rival Aldi, already entrenched in the States, is meeting its old foe head-on with expansion plans of its own.
And then there’s Amazon, upon which all eyes in the retail world remain fixed to see how its takeover of Whole Foods Market will impact price, online shopping and home delivery.
Among those up to the challenge is Iowa-based grocery chain Hy-Vee. With 240-plus stores in eight Midwestern states, Hy-Vee has been busy experimenting with various formats that are riffs on its standard 90,000-square-foot full-size flagship, from urban markets to c-stores to hybrid markets designed as click-and-collect pickup centers offering groceries, fuel and prepared foods.
One of Hy-Vee’s latest ventures is Fourth + Court, a 35,000-square-foot store heavily focused on prepared foods. It features a food court offering made-to-order sandwiches, sushi and various ethnic cuisines, all of which can be taken to go or eaten in the store’s urban-rustic café seating area. There’s also one of Hy-Vee’s full-service Market Grille restaurants, complete with a bar and an extensive wine selection.
Part of a mixed-use residential and retail development, Fourth + Court features a Starbucks to serve morning-coffee traffic; an amazing scratch bakery; meat and seafood counters scaled down from Hy-Vee’s full-sized stores, but heavily focused on seasoned, ready-to-cook items; a local- and organic-centric produce section; a curated center store featuring many local products; and a pharmacy with an on-site dietitian.
Sitting in the shadow of the Polk County courthouse, Fourth + Court is part of a downtown neighborhood that’s seen much renewal, with trendy retailers as well as restaurants that have found the new Hy-Vee to be a great resource.
The store serves an eclectic clientele – Millennials and Boomers, executives and blue-collar workers, commuters and tourists. “Downtown, there’s all sorts of festivals and events – we’re in the thick of it,” Jen Kopriva, VP of Hy-Vee’s North Central District, told me during my recent visit to Fourth + Court.
It appears that, at least for some retailers, the small-/urban-format store has returned.
All retailers are going to need to be more introspective if they hope to better connect with consumers in the rapidly evolving retail landscape. It’s about delivering solutions on the shopper’s terms – what they need, why they need it, when they need it, where they need it.