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Chain Pharmacy Shoppers Want Prescription Pickup Kiosks; Survey
NEW HOPE, Pa. -- Waiting in line is not an effective prescription for shopper satisfaction in pharmacies, according to a new survey of chain pharmacies. In the survey 7 out of 10 customers of leading retail chains said they would like access to a kiosk to pickup and pay for their prescriptions in about a minute, especially when the pharmacy is closed.